1. Information They Collect
Personal Identifiers: Name, date of birth, nationality, and gender (usually for KYC compliance).
Contact Info: Email address, phone number, and physical address.
Financial Data: Bank account details, wallet addresses, and transaction history.
Technical Data: Your IP address, browser type, device information, and “Cookies” to track your session.
2. How Your Data is Used
Identity Verification: To ensure you aren’t on any global sanctions lists.
Service Improvement: Monitoring how you use the site to fix bugs or update features.
Legal Compliance: Responding to subpoenas or requests from law enforcement/tax authorities.
Marketing: Sending you updates or promotional offers (which you should be able to opt-out of).
3. Data Sharing & Third Parties
Service Providers: They may share data with cloud hosting providers or identity verification services (like Onfido or Jumio).
Business Transfers: If the company is sold or merged, your data is usually transferred as an asset.
Law Enforcement: Most policies explicitly state they will hand over data if required by a court order.
4. Data Retention & Security
Storage Duration: Most financial regulations require exchanges to keep your data for 5 to 10 years even after you close your account.
Security Measures: The use of SSL encryption and 2FA (Two-Factor Authentication) to protect your information.